MASSIVE (“MASSIVE”, "we", "us", or "our") operates the website, its subdomains, mobile application, or other software. This Privacy Policy is designed to help you understand how MASSIVE collects and uses your information and to help you understand and exercise your privacy rights.
We collect information that you provide to us, information we obtain automatically when you use our Services, and information from other sources such as third-party services and organizations as described below.
Account Information - We may collect information when you create an account with us, such as name and email address. We may also require that you provide additional identity and verification information.
Purchases, Wallet and Transaction Information - In order to engage in certain transactions or purchases of the Services, you may need to provide us or our third-party payment processors with your payment information and allow us to connect to your digital wallet by providing us with your public wallet address. We will never ask for your private keys. We do not directly collect or store any payment card information entered through our Services or access your digital wallet, but we may receive from our third-party payment processing providers information associated with your payment card information (e.g., your billing details).Interactive Features - We and others who use our Services may collect personal information that you submit or make available through our interactive features (e.g., messaging and chat features, commenting functionalities, forums, blogs, and social media pages on Twitter, Discord, Medium, and others). Any information you provide using the public sharing features of the Services (referred to herein as “User Content”) will be considered “public,” unless otherwise required by applicable law, and is not subject to the privacy protections referenced herein. Please exercise caution before revealing any information that may identify you in the real world to other users.
Business Development and Strategic Partnerships - We may collect personal information from individuals and third parties to assess and pursue potential business opportunities.
Automatically Collected Information - We may collect personal information automatically when you use our Services.
Programmed Data Collection - We may collect certain information automatically when you use our Services, such as your Internet protocol (IP) address, user settings, computer address, cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, browser or device information, location information (including approximate location derived from IP address), and Internet service provider. We may also automatically collect information regarding your use of our Services, such as pages that you visit before, during and after using our Services, information about the links you click, the types of content you interact with, the frequency and duration of your activities, and other information about how you use our Services.
Cookies, Pixel Tags/Web Beacons, and Other Technologies - We, as well as third parties that provide content, advertising, or other functionality on our Services, may use cookies, pixel tags, and other technologies to automatically collect information through your use of our Services. This information may be used by us for the purposes of operational necessities, performance based, advertising and targeting purposes and functionality related. Our use of these Technologies allows you to access our Services and for us to identify irregular website behavior, prevent fraudulent activity and improve security or that allow you to make use of our functionality.
We use your information for a variety of business purposes, including to provide our Services, for administrative purposes, and to market our products and Services, as described below.
- To provide and maintain the Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve the Service
- To monitor the usage of the Service
- To detect, prevent and address technical issues
We may use personal information and other information about you to create de-identified and/or aggregated information, such as de-identified demographic information, de-identified location information, information about the device from which you access our Services, or other analyses we create.
MASSIVE uses machine learning to process content that you submit. Therefore, the machine learning opt-out does not apply to the content you contribute.
Our Services may offer various tools and functionalities. For example, we may allow you to provide information about your friends through our referral services. Our referral services may allow you to forward or share certain content with a friend or colleague, such as an email inviting your friend to use our Services.
Notwithstanding anything to the contrary in this Privacy Policy, your personal information, user information, and related electronic wallet address may be shared with and/or sold to third parties, made publicly visible and/or appear as part of Solana/ Ethereum or any other applicable blockchain network when you engage in activities and/or transactions using the Services.
By using our Platform and Services, you voluntarily embed personal data – no PII – in the metadata of data and transactions. All information embedded in the Metadata will not be available for deletion.
We disclose your information to third parties for a variety of business purposes, including to provide our Services, to protect us or others, or in the event of a major business transaction as described below.
Service Providers - We may share your personal information with our third-party service providers who use that information to help us provide our Services. This includes service providers that provide us with IT support, hosting, payment processing, customer service, and related services.
Business Partners – Upon your consent, we may share your personal information with business partners to provide you with a product or service you have requested. We may also share your personal information with business partners with whom we jointly offer products or services.
Disclosures to Protect Us or Others - We may access, preserve, and disclose any information we store associated with you to external parties if we, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, our, or others’ rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual illegal activity.
Your Privacy Choices - The privacy choices you may have about your personal information are determined by applicable law and are described below.
Email and Telephone Communications - If you receive an unwanted email from us, you can opt out of receiving future emails. Note that you will continue to receive emails essential in using the Services and we may also send you certain non-promotional communications regarding us and our Services.
Cookies - You may stop or restrict the placement of Technologies on your device or remove them by adjusting your preferences as your browser or device permits. However, if you adjust your preferences, our Services may not work properly. Please note that cookie-based opt-outs are not effective on mobile applications. It is also to be noted that you may have to separately opt out in each browser and on each device.
Your Privacy Rights - In accordance with applicable law, you may have the right to:
Access Personal Information about you, including: (i) confirming whether we are processing your personal information; (ii) obtaining access to or a copy of your personal information;
Request Correction of your personal information where it is inaccurate, incomplete or outdated. In some cases, we may provide self-service tools that enable you to update your personal information;
Request Deletion, Anonymization or Blocking of your personal information when processing is based on your consent or when processing is unnecessary, excessive or non-compliant;
Request Restriction of or Object to our processing of your personal information when processing is non-compliant; and
Withdraw your Consent to our processing of your personal information. If you refrain from providing personal information or withdraw your consent to processing, some features of our Service may not be available;
If you would like to exercise any of the above rights, please contact us at privacy@massiveai.io. We will process such requests in accordance with applicable laws.
The security of your data is important to us, and we take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. While we use security measures to protect sensitive and personal information transmitted online, please be aware that no security measures are perfect or impenetrable. We strive to use commercially acceptable means to protect your Personal Data, yet we cannot ensure or warrant its absolute security. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized disclosure.
All information processed to us may be transferred, processed, and stored anywhere in the world which may have data protection laws that are different from the laws where you reside. We endeavor to safeguard your information consistent with the requirements of applicable laws.
We store the personal information we collect as described in this Privacy Policy for as long as you use our Services, or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.
The Services may contain links to other websites/applications and other websites/applications may reference or link to our Services. These third-party services are not controlled by us. We do not endorse, screen or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Providing personal information to third-party websites or applications is at your own risk and we encourage our users to read the privacy policies of each website and application with which they interact.
We may revise this Privacy Policy from time to time at our sole discretion. If there are any material changes to this Privacy Policy, we will notify you as required by applicable law. You are advised to review this Privacy Policy periodically for any changes and changes to this Privacy Policy are effective when they are posted on this page. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you continue to use our Services after the new Privacy Policy takes effect.
If you wish to exercise any data subject rights or have any questions about this Privacy Policy or our information practices, please contact us at privacy@massiveai.io
